This individual has demonstrated mastery of effective account expansion and management by applying the Customer
Success Operating Model. Their proficiency in uncovering new opportunities, building and deepening customer relationships,
and securing new deals with existing customers exemplifies a comprehensive strategy for driving growth and ensuring
customer satisfaction. With a focus on maximizing customer value and fostering long-term partnerships, they leverage
insights and strategic approaches to expand and manage accounts, enhancing overall business outcomes.
Account Management for Growth
The Account Manager Certification course targets account managers (AMs) and your
leaders to help establish customer-centric systems-based processes and skills.