CAROLYN LYONS

This individual has demonstrated mastery of customer success through the use of modern

techniques. Their skills in effective communication, orchestrating customer calls, conducting

impact reviews, resolving conflicts, and expanding partnerships showcase a comprehensive

approach to nurturing and strengthening customer relationships. With a focus on delivering

exceptional outcomes, they are equipped to drive sustained success and growth.

This individual has demonstrated mastery of the customer-centric approach to sales and success management. They

have proven their ability to apply modern coaching techniques and a data-driven approach to consistently coach teams

for impact. This includes establishing a coaching culture, facilitating role-plays for skill building, and managing candid

conversations. With this knowledge, they are well-prepared to implement effective coaching strategies and foster a

customer-focused environment in sales and success management.