129292864
January 9, 2025
KATIE MCNAMARA
Winning by Design Revenue Academy
No.
Issued:
This individual has demonstrated mastery in foundational, customer-centric principles. Through this course, they
applied key frameworks such as the Bowtie and SPICED methodologies to understand the customer journey and
its core elements. They developed essential skills in diagnosing customer needs with question-based discovery,
sharing compelling stories, responding to objections, and creating Joint Impact Plans. This certification reflects
their ability to effectively use these concepts to improve communication, collaboration, and overall success.
KATIE MCNAMARA
This is a custom private course created for a specific client. Please email RevAcademy@winningbydesign.com for information on private course training services.
Issued on
January 9, 2025
Expires on
January 9, 2028